FAQ
Do you offer cases for Android phones?
Yes! We offer phone cases for select Galaxy and Pixel devices.
Do you accept returns/offer refunds?
We DO NOT accept any returns/offer refunds due to the made to order nature of many of our products, so all sales are final. If there is a quality/damage issue with the product you just received due to manufacturing/shipping, please contact us.
Where do you ship from?
We ship from various locations within the United States.
Do you ship internationally?
Not at this time unfortunately. Currently we are only able to ship orders to the United States, but we may expand to international shipping in the future.
Do You Offer Any Customization?
We don’t offer any customization options, however we do take customer product suggestions strongly into account for new designs, such as requesting one of our designs in a different color, or design themes/ideas you’d love to see! If we get a lot of requests for something we do our best to make it. Product suggestions can be submitted via our contact form.
Are you able to include gift messages with orders?
We aren’t able to include gift messages with our made to order items at this time unfortunately.
Does FAUNARA Sell Products Anywhere Else?
No. Authentic original FAUNARA designs are exclusively sold on the offical FAUNARA website, Faunara.com
If our original designs are found on any other website or store, they are counterfeit and will be of low quality. If you find our designs on any other websites or stores, please report them to us so we can protect others from getting scammed.
Don’t see your question or need more help?
Please reach out to us here and we’ll be in touch!